What are trees? Trees are a graphical representation of a family's genealogical history. The tree experience on myfamily.com is powered and hosted by our partner ancestry.com.

How do I create a new tree? 1. Click on the 'Create New Tree' link in the 'Trees' drop-down menu. 2. Begin by adding information about yourself or someone ...

How do I upload an existing tree from a GEDCOM file? 1. Click on the 'Upload GEDCOM' link in the 'Trees' drop-down menu. 2. Click on the 'Browse...' button ...

Who can edit the information found on my Tree? If a tree has been listed on your site, any Administrator, Member or Guest may view that tree. However, only the ...

Who can view my family tree? Any user who is an admin, member or guest of a myfamily.com site with your tree associated to it may view your tree. Additionally, ...

How do I delete a tree? Currently, "deleting" a tree from a site means simply removing access to the tree from that given myfamily.com site. The tree itself continues to exist ...

What does it mean to make a tree public? • By allowing others to see your tree in the Public Member Trees section of Ancestry, you help them discover missing ...

If I delete my myfamily.com website, what will happen to my tree hosted on ancestry.com? Even if you delete your myfamily.com website, your tree will still be preserved on ancestry.com ...

What happens to the trees I created on my original myfamily.com 1.0 site? Trees created on the original myfamily.com site are still being hosted by Online Family Trees. Over the ...

Do I need a separate ancestry.com account or username/password combo to access my trees? No. When you login to your myfamily.com website, simply following the links to a particular tree ...

What if I already have an ancestry.com account with a tree associated to it-can I add that tree to my myfamily.com site? At the moment, trees established on the ancestry.com ...

Does it cost me anything extra to create a tree and use the ancestry.com service? Creating a family tree on ancestry.com is a free service provided to all ancestry.com customers. ...

Am I on myfamily.com or ancestry.com when I create and view my tree? In order to create a tree, you must click on the "Create a tree" link from the ...

Why does the masthead change and all the links to my stuff on myfamily.com disappear after I click on a tree? When you click on an individual tree link, or ...

When I want to add photos, audio and stories to my tree, why can't I select from my myfamily.com site? At the moment, the myfamily.com and ancestry.com are independent services ...

How do I access a tree I made on the original myfamily.com 1.0 site? Any tree that was created as part of a 1.0 myfamily.com website is still available to ...

I want to see one of my 1.0 trees on the new 2.0 platform — how do I do that? You can view one of your 1.0 trees on the ...

Will the new 2.0 version of trees work the same as trees did in 1.0? The basics of building, editing and viewing a tree are all the same, albeit they ...