What are trees? Trees are a graphical representation of a family's genealogical history. The tree experience on myfamily.com is powered and hosted by our partner ancestry.com. ...

How do I create a new tree? 1. Click on the 'Create New Tree' link in the 'Trees' drop-down menu. 2. Begin by ...

How do I upload an existing tree from a GEDCOM file? 1. Click on the 'Upload GEDCOM' link in the 'Trees' drop-down menu.  ...

Who can edit the information found on my Tree? If a tree has been listed on your site, any Administrator, Member or Guest may view that ...

Who can view my family tree? Any user who is an admin, member or guest of a myfamily.com site with your tree associated to it may ...

How do I delete a tree? Currently, "deleting" a tree from a site means simply removing access to the tree from that given myfamily.com site. The tree itself continues to ...

What does it mean to make a tree public? • By allowing others to see your tree in the Public Member Trees section of Ancestry, you help them ...

If I delete my myfamily.com website, what will happen to my tree hosted on ancestry.com? Even if you delete your myfamily.com website, your tree will still ...

What happens to the trees I created on my original myfamily.com 1.0 site? Trees created on the original myfamily.com site are still being hosted by Online Family Trees. ...

Do I need a separate ancestry.com account or username/password combo to access my trees? No. When you login to your myfamily.com website, simply following the links to a ...

What if I already have an ancestry.com account with a tree associated to it-can I add that tree to my myfamily.com site? At the moment, trees established on ...

Does it cost me anything extra to create a tree and use the ancestry.com service? Creating a family tree on ancestry.com is a free service provided to all ...

Am I on myfamily.com or ancestry.com when I create and view my tree? In order to create a tree, you must click on the "Create a tree" link ...

Why does the masthead change and all the links to my stuff on myfamily.com disappear after I click on a tree? When you click on an individual tree ...

When I want to add photos, audio and stories to my tree, why can't I select from my myfamily.com site? At the moment, the myfamily.com and ancestry.com are ...

How do I access a tree I made on the original myfamily.com 1.0 site? Any tree that was created as part of a 1.0 myfamily.com website is still ...

I want to see one of my 1.0 trees on the new 2.0 platform — how do I do that? You can view one of your 1.0 trees ...

Will the new 2.0 version of trees work the same as trees did in 1.0? The basics of building, editing and viewing a tree are all the same, ...