How do I get help if I forgot my username or password? If you've forgotten your username and/or password, go to the sign in page and look for ...
How do I change my username or password? You can change your password by logging into your site and going to the My Account page. 1. ...
Can I use my myfamily.com 1.0 username and password on the 2.0 site? Yes. The username and password you've been using on your original myfamily.com 1.0 site can ...
Why am I automatically logged in with a username that isn't mine? This usually occurs when multiple members of a family site share a computer. Your family site ...
How can I find a list of usernames associated with my email address? myfamily.com allows you to create multiple usernames using the same email address. If you've got ...
How do I know which sites my usernames are associated with? If you have multiple myfamily.com usernames all tied to one email address, you can get a list ...
What is the 'Remember Me' checkbox on the log in page? If you log in to myfamily.com and check the 'Remember Me' checkbox, you will automatically be logged ...